How to Redeem Honkai Star Rail Codes (Website and In-Game, Step by Step)

Few things in Star Rail are as time-sensitive as a redeem code. The ones handed out during version livestreams are worth real Stellar Jade, but they also die faster than almost any other code in the game. Here is how redemption works, both ways, so you never lose one to fumbling through menus.

Method 1: the official redemption website

1. Go to the official Honkai Star Rail redemption page at hsr.hoyoverse.com.
2. Log in with the HoYoverse account you play on.
3. Check that the server shown matches the one your account plays on — America, Europe, Asia or TW/HK/MO. Rewards go to the character on that server.
4. Type or paste the code into the redemption box and select Redeem.

The website method works whatever platform you play on, which makes it the reliable option if you are watching a livestream away from your game device.

A note on servers — the step everyone trips on

Your HoYoverse account's progress lives on one specific server, chosen when you started playing: America, Europe, Asia, or TW/HK/MO. Redemption rewards are delivered to the character on the server selected on the redemption page, so if that selection does not match the server you actually play on, the Jade lands somewhere you will never see it — or the redemption fails outright. Before you press the button, glance at the server and character name the page shows you. If the name is not your Trailblazer, stop and fix the selection first; this single check prevents nearly every 'my code did nothing' story.

Method 2: redeem inside the game

1. Open Honkai Star Rail and bring up the phone menu.
2. Tap the '...' (three dots) button beside your profile.
3. Select Redemption Code.
4. Enter the code and confirm — the rewards are on their way to your account.

Where codes come from, and what they give

The most dependable source is the version livestream HoYoverse runs on its YouTube and Twitch channels before each update. A livestream traditionally hands out three codes, each worth 100 Stellar Jade plus a bundle of materials such as Credits, Traveler's Guides or Refined Aether — 300 Jade in total for about a minute of typing. Other codes occasionally appear through promotions and special programs, usually with smaller material rewards.

The catch: livestream codes expire fast

Unlike ordinary promotional codes, livestream codes typically expire about a day after the broadcast (the deadline is usually the following day, 11:59 PM UTC+8). Miss that window and the code is simply dead — there is no recovery and support cannot reissue it. The practical rule: redeem during the livestream itself, or set the codes aside and do it the same evening.

When a code will not work

Almost every failed redemption traces back to one of four causes: the code has expired, you are logged into the wrong server or account, the code was already redeemed on that account (each code works once per account), or a character was mistyped — codes are safest copy-pasted. Check those, in that order, before assuming a code itself is broken.